Tuesday, November 26, 2024

Unit 6 Business studies: Staffing, HS 2nd year Commerce

 

Section 1: Staffing Basics

  1. What is the simplest definition of staffing?
    a. Managing finances
    b. Putting people to jobs
    c. Designing workflows
    d. Organizing meetings
    Answer: b. Putting people to jobs

  2. Which company is mentioned as an example of recognizing human resources as assets?
    a. Google
    b. Infosys
    c. Amazon
    d. TCS
    Answer: b. Infosys

  3. Why is staffing considered essential?
    a. To reduce technological dependence
    b. To ensure employees are placed in suitable roles
    c. To minimize work disruptions
    d. To maintain a competitive market position
    Answer: b. To ensure employees are placed in suitable roles

  4. What follows after planning and organizing in the management process?
    a. Marketing
    b. Staffing
    c. Controlling
    d. Reporting
    Answer: b. Staffing

  5. Staffing is a part of which broader management function?
    a. Human Resource Management
    b. Financial Management
    c. Operational Management
    d. Product Management
    Answer: a. Human Resource Management


Section 2: Recruitment

  1. What is recruitment defined as?
    a. Motivating employees
    b. Searching and attracting potential candidates
    c. Allocating resources
    d. Monitoring performance
    Answer: b. Searching and attracting potential candidates

  2. What are the two main sources of recruitment?
    a. Internal and external
    b. Direct and indirect
    c. Skilled and unskilled
    d. Permanent and temporary
    Answer: a. Internal and external

  3. Which of these is NOT an internal source of recruitment?
    a. Transfers
    b. Promotions
    c. Employee referrals
    d. Employment exchanges
    Answer: d. Employment exchanges

  4. Which recruitment method involves advertising jobs on TV?
    a. Direct recruitment
    b. Web publishing
    c. Advertising on television
    d. Campus recruitment
    Answer: c. Advertising on television

  5. What is a limitation of internal recruitment?
    a. High cost
    b. Reduced competition among employees
    c. Low employee morale
    d. Time-consuming process
    Answer: b. Reduced competition among employees


Section 3: Selection

  1. What is the purpose of the selection process?
    a. To hire all applicants
    b. To choose the most suitable candidates
    c. To conduct job training
    d. To screen for disqualifications only
    Answer: b. To choose the most suitable candidates

  2. What is the first step in the selection process?
    a. Employment interview
    b. Preliminary screening
    c. Job offer
    d. Reference check
    Answer: b. Preliminary screening

  3. Which test measures a person's capacity to develop new skills?
    a. Trade test
    b. Intelligence test
    c. Aptitude test
    d. Personality test
    Answer: c. Aptitude test

  4. Why is reference checking conducted?
    a. To eliminate unqualified candidates
    b. To verify information about candidates
    c. To offer promotions
    d. To evaluate training effectiveness
    Answer: b. To verify information about candidates

  5. What is issued after the selection decision is made?
    a. Offer letter
    b. Rejection letter
    c. Training plan
    d. Contract of employment
    Answer: a. Offer letter


Section 4: Training and Development

  1. What is the primary goal of training?
    a. Increase employee salaries
    b. Improve employee performance
    c. Reduce recruitment costs
    d. Replace existing employees
    Answer: b. Improve employee performance

  2. Which of these is an off-the-job training method?
    a. Coaching
    b. Apprenticeship programs
    c. Case study
    d. Job rotation
    Answer: c. Case study

  3. Which method involves creating real job environments for training?
    a. Classroom lectures
    b. Computer modeling
    c. Vestibule training
    d. Programmed instruction
    Answer: c. Vestibule training

  4. What is the difference between training and development?
    a. Training is long-term, development is short-term
    b. Training is job-oriented, development is career-oriented
    c. Training focuses on finances, development on skills
    d. Training is theoretical, development is practical
    Answer: b. Training is job-oriented, development is career-oriented

  5. Which on-the-job training method involves working under a master worker?
    a. Coaching
    b. Apprenticeship programs
    c. Internship training
    d. Job rotation
    Answer: b. Apprenticeship programs


Section 5: Practical Scenarios

  1. If employees lack knowledge of high-tech machines, which training method should be used?
    a. Job rotation
    b. Vestibule training
    c. Classroom lectures
    d. Case study
    Answer: b. Vestibule training

  2. What ensures continuous learning for employees?
    a. Job rotation
    b. Coaching
    c. Development programs
    d. Recruitment drives
    Answer: c. Development programs

  3. Which function ensures optimum utilization of human resources?
    a. Staffing
    b. Recruitment
    c. Marketing
    d. Finance
    Answer: a. Staffing

Section 6: Importance of Staffing

  1. Why has the staffing function gained more importance in recent times?
    a. Decrease in workforce demand
    b. Advancement in technology and increasing organization size
    c. Simplification of human behavior
    d. Reduced competition in the market
    Answer: b. Advancement in technology and increasing organization size

  2. Which benefit is NOT directly associated with proper staffing?
    a. Discovery of competent personnel
    b. Increased employee absenteeism
    c. Job satisfaction and morale improvement
    d. Higher performance due to proper placement
    Answer: b. Increased employee absenteeism

  3. What is the key outcome of proper staffing for an organization?
    a. Reduced recruitment costs
    b. Continuous survival and growth
    c. Elimination of training needs
    d. Reduction in product prices
    Answer: b. Continuous survival and growth

  4. Which aspect is critical for the staffing process in dynamic environments?
    a. Employee retrenchment
    b. Workforce planning and training
    c. Reducing recruitment channels
    d. Ignoring technological developments
    Answer: b. Workforce planning and training


Section 7: Staffing Process

  1. What does estimating manpower requirements involve?
    a. Evaluating competitor performance
    b. Conducting workload and workforce analysis
    c. Increasing salaries of existing employees
    d. Eliminating training programs
    Answer: b. Conducting workload and workforce analysis

  2. Which step follows recruitment in the staffing process?
    a. Orientation
    b. Placement
    c. Selection
    d. Training
    Answer: c. Selection

  3. What does workforce analysis help to identify?
    a. Levels of customer satisfaction
    b. Organizational goals
    c. Available workforce resources
    d. Current technological trends
    Answer: c. Available workforce resources


Section 8: Recruitment in Detail

  1. Which is an advantage of external recruitment?
    a. High cost and long process
    b. Introduction of fresh talent
    c. Reduced choice for candidates
    d. Prevention of competition among employees
    Answer: b. Introduction of fresh talent

  2. What is the purpose of casual callers in recruitment?
    a. To attract unskilled workers
    b. To screen job seekers through internal recommendations
    c. To maintain a database of unsolicited applications
    d. To advertise job vacancies in local areas
    Answer: c. To maintain a database of unsolicited applications

  3. Which recruitment source is suitable for filling temporary positions quickly?
    a. Direct recruitment
    b. Placement agencies
    c. Campus recruitment
    d. Employee recommendations
    Answer: a. Direct recruitment


Section 9: Training and Development (Expanded)

  1. Which training method involves trainees working at various jobs?
    a. Job rotation
    b. Case study
    c. Classroom lectures
    d. Coaching
    Answer: a. Job rotation

  2. What does development aim to achieve in employees?
    a. Specific skill acquisition only
    b. Overall personality growth and potential realization
    c. Higher annual bonuses
    d. Simplification of work processes
    Answer: b. Overall personality growth and potential realization

  3. Which benefit is a direct result of effective employee training?
    a. Increased absenteeism
    b. Decreased employee morale
    c. Enhanced productivity and quality
    d. Elimination of employee evaluation processes
    Answer: c. Enhanced productivity and quality


Section 10: Selection Tests

  1. Which test evaluates an individual's decision-making ability?
    a. Trade test
    b. Intelligence test
    c. Personality test
    d. Interest test
    Answer: b. Intelligence test

  2. A test measuring proficiency in a specific profession is called:
    a. Personality test
    b. Aptitude test
    c. Trade test
    d. Interest test
    Answer: c. Trade test

  3. What is a common drawback of personality tests?
    a. They are costly to administer
    b. They provide inaccurate results
    c. They are challenging to design and implement
    d. They focus only on physical traits
    Answer: c. They are challenging to design and implement

  4. What is the main purpose of a medical examination in selection?
    a. To assess the personality of candidates
    b. To ensure the physical fitness of candidates
    c. To provide job training
    d. To finalize the employment contract
    Answer: b. To ensure the physical fitness of candidates


Section 11: Practical Case-Based Scenarios

  1. A company facing high employee turnover should focus on:
    a. Recruiting from external sources
    b. Increasing employee training and development programs
    c. Limiting internal transfers
    d. Eliminating performance reviews
    Answer: b. Increasing employee training and development programs

  2. What should a manager do if employees frequently disrupt work due to lack of machine knowledge?
    a. Conduct a personality test
    b. Provide vestibule training
    c. Offer salary incentives
    d. Promote workers to higher roles
    Answer: b. Provide vestibule training

  3. Which recruitment source would be most suitable for senior-level executive hiring?
    a. Casual callers
    b. Employment exchanges
    c. Placement agencies and management consultants
    d. Direct recruitment
    Answer: c. Placement agencies and management consultants


Section 12: Miscellaneous

  1. What term describes recruitment through employee recommendations?
    a. Campus recruitment
    b. Referral hiring
    c. Casual call system
    d. Direct application
    Answer: b. Referral hiring

  2. Which training method uses programmed instruction for structured learning?
    a. Job rotation
    b. Vestibule training
    c. Programmed instruction
    d. Films
    Answer: c. Programmed instruction

  3. The process of preparing employees for future roles and responsibilities is known as:
    a. Job placement
    b. Career development
    c. Compensation planning
    d. Organizational restructuring
    Answer: b. Career development

  4. What type of interview focuses on an in-depth formal discussion about a candidate's suitability?
    a. Screening interview
    b. Informal interview
    c. Employment interview
    d. Case study
    Answer: c. Employment interview

  5. Training is essential in organizations with:
    a. Simple and repetitive tasks
    b. Rapid technological advancements
    c. Low employee turnover
    d. Small workforces
    Answer: b. Rapid technological advancements


Section 13: Advanced Staffing Concepts

  1. Which is a benefit of proper staffing for employees?
    a. High attrition rates
    b. Increased chances of career growth
    c. Lower training opportunities
    d. Reduced workplace interaction
    Answer: b. Increased chances of career growth

  2. What is the key responsibility of HR in staffing?
    a. Managing organizational finances
    b. Recruiting and selecting the right personnel
    c. Designing marketing campaigns
    d. Preparing annual reports
    Answer: b. Recruiting and selecting the right personnel

  3. The recruitment process that uses online platforms is called:
    a. Placement consulting
    b. Web publishing
    c. Direct recruitment
    d. Employee referrals
    Answer: b. Web publishing


Section 14: Recruitment Challenges

  1. What is a common limitation of external recruitment?
    a. Lack of qualified candidates
    b. High cost and time-consuming process
    c. Reduced competition among employees
    d. Decreased morale among managers
    Answer: b. High cost and time-consuming process

  2. Which recruitment source is preferred for unskilled casual vacancies?
    a. Employment exchange
    b. Direct recruitment
    c. Campus recruitment
    d. Placement agencies
    Answer: b. Direct recruitment

  3. The practice of hiring candidates through universities is called:
    a. Internship hiring
    b. Referral hiring
    c. Campus recruitment
    d. Labour contracting
    Answer: c. Campus recruitment


Section 15: Role of Training

  1. Which method helps trainees learn by doing tasks directly at the workplace?
    a. Classroom training
    b. Vestibule training
    c. On-the-job training
    d. Programmed instruction
    Answer: c. On-the-job training

  2. What is the primary goal of employee development programs?
    a. Job-specific skill training
    b. Long-term career and personal growth
    c. Reduction of employee salaries
    d. Task specialization only
    Answer: b. Long-term career and personal growth

  3. Which off-the-job method uses real-life problem-solving scenarios?
    a. Case study
    b. Coaching
    c. Internship training
    d. Apprenticeship
    Answer: a. Case study


Section 16: Types of Staffing Approaches

  1. What does internal recruitment encourage among employees?
    a. A sense of job insecurity
    b. Motivation to perform better
    c. Reduced teamwork
    d. Increased attrition
    Answer: b. Motivation to perform better

  2. Why might an organization use external recruitment?
    a. To increase internal conflict
    b. To bring in fresh talent
    c. To reduce expenses
    d. To avoid legal formalities
    Answer: b. To bring in fresh talent

  3. Which recruitment method relies heavily on an existing network of employees?
    a. Web publishing
    b. Referral hiring
    c. Employment exchange
    d. Campus recruitment
    Answer: b. Referral hiring


Section 17: Detailed Selection Process

  1. What follows an employment interview in the selection process?
    a. Preliminary screening
    b. Medical examination
    c. Job offer
    d. Reference check
    Answer: d. Reference check

  2. The selection process tests for a person’s interest in specific tasks through:
    a. Trade tests
    b. Personality tests
    c. Interest tests
    d. Intelligence tests
    Answer: c. Interest tests

  3. What is the purpose of an employment contract?
    a. To outline employee roles and responsibilities
    b. To provide a list of workplace rules
    c. To train employees on company values
    d. To explain product specifications
    Answer: a. To outline employee roles and responsibilities


Section 18: Practical Staffing Solutions

  1. If a company faces rapid employee turnover, it should focus on:
    a. Increasing employee compensation
    b. Eliminating internal recruitment sources
    c. Strengthening retention programs and training
    d. Avoiding promotions
    Answer: c. Strengthening retention programs and training

  2. A new business needs to fill all job roles from scratch. Which source is most suitable?
    a. Internal recruitment
    b. External recruitment
    c. Job rotation
    d. Transfer policies
    Answer: b. External recruitment

  3. Which staffing process ensures that newly hired employees are introduced to company policies?
    a. Recruitment
    b. Selection
    c. Orientation
    d. Training
    Answer: c. Orientation


Section 19: Evolution of Human Resource Management

  1. What role did trade unions play in the evolution of HRM?
    a. Eliminating the need for HR departments
    b. Establishing a link between owners and workers
    c. Increasing workplace conflicts
    d. Simplifying employee recruitment
    Answer: b. Establishing a link between owners and workers

  2. What replaced the traditional concept of personnel management?
    a. Human resource management
    b. Employee retention programs
    c. Job rotation strategies
    d. Customer relationship management
    Answer: a. Human resource management

  3. Who primarily manages staffing functions in small organizations?
    a. Line managers
    b. HR specialists
    c. Third-party agencies
    d. Senior employees
    Answer: a. Line managers


Section 20: Miscellaneous and Final MCQs

  1. What ensures diversity in the workforce during staffing?
    a. Selecting employees from a single community
    b. Encouraging applicants from different backgrounds
    c. Reducing recruitment avenues
    d. Eliminating external recruitment sources
    Answer: b. Encouraging applicants from different backgrounds

  2. What is a key disadvantage of overstaffing?
    a. Higher productivity
    b. Lower labor costs
    c. Inefficiency and higher costs
    d. Improved employee morale
    Answer: c. Inefficiency and higher costs

  3. Which term refers to shifting employees to new roles to gain broad experience?
    a. Job rotation
    b. Job enrichment
    c. Onboarding
    d. Job simplification
    Answer: a. Job rotation

  4. What helps retain talent in a competitive industry?
    a. High employee turnover
    b. Performance-based rewards and training
    c. Eliminating promotion opportunities
    d. Reducing training programs
    Answer: b. Performance-based rewards and training


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