Role Play 1st unit Business studies HS 2nd year

 

🎭 Role Play Title: “The Three Pillars of Management”

Characters:

1. Narrator

2. CEO Radhika Sharma – Top-level Manager

3. Operations Manager Raj Malhotra – Middle-level Manager

4. Supervisor Neha – Operational-level Manager

5. Worker 1 (Rita) – Candle Maker

6. Worker 2 (Ali) – Packer

7. Customer (optional)

8. Intern Ananya – Observer who asks questions

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[Scene 1: Narrator speaks to the audience]

Narrator:
Welcome to GlowLite Candles Pvt. Ltd. — a fast-growing candle-making company. Today we will show how all levels of management work together to make an organisation run efficiently and effectively. Let’s meet our leaders!

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[Scene 2: CEO’s Office – Top Management]

CEO Radhika (on phone):
Yes, our goal this Diwali is to increase production by 25%. We’ll need to coordinate with operations and marketing. Let's ensure the strategy is aligned. I’ll meet with the department heads today.

Narrator:
This is Top Management at work. Radhika is setting the vision, goals, and strategy of the company.

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[Scene 3: Operations Office – Middle Management]

Raj (Operations Manager, reading memo):
25% increase in production? Alright. We’ll need extra raw material, longer shifts, and a new packaging team. Let me speak to Neha on the shop floor.

(Calls Neha)
Neha, meet me in the conference room. We need to plan for the Diwali production surge.

Narrator:
This is Middle Management. Raj is responsible for implementing the plans set by top management and guiding supervisors like Neha.

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[Scene 4: Production Floor – Operational Management]

Neha (Supervisor):
Team, we have to increase output this month. Rita, you’ll handle the new moulds. Ali, pack the candles in the Diwali-themed boxes. Let’s make sure quality and speed both improve.

Rita:
Yes ma’am! I’ll finish today’s batch on time.

Ali:
Got it. I’ll double-check the packaging to avoid damage.

Narrator:
Here, Operational Management is in action. Neha directs workers, manages daily tasks, and ensures deadlines are met.

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[Scene 5: Later that Day – Intern Observes]

Intern Ananya:
This is amazing! CEO Radhika planned the goal, Raj organised the resources, and Neha made sure the work got done. It’s like a well-oiled machine!

Narrator:
Exactly! All three levels of management are crucial:

• Top Level: Sets direction

• Middle Level: Bridges vision and action

• Operational Level: Executes with precision

Together, they make the organisation succeed.

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[Final Scene – Team Celebration]

CEO Radhika:
Great job, everyone! We hit our production targets before the deadline.

Neha (to her team):
Your hard work made this possible!

All (together):
Teamwork and good management — that’s the GlowLite way!

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✅ Key Concepts Covered:

• Functions of all levels of management

• Role of coordination

• Goal setting, implementation, execution

• Importance of communication and teamwork